LUXIA INSIGHTS /INTELLIGENCE

AI agents: start with the process, not the model.

A useful agent addresses a defined need. Model selection follows an understanding of the work to be done.

Start with an observable task

Identify inputs, the expected outcome and who can assess its quality. “Help a team” is an ambition; “prepare an answer from authorised documents” is a workable scope.

Define the boundaries of action

Distinguish retrieval, recommendation and execution. They require different permissions and carry different consequences. Human approvals should reflect the stakes of each action.

Evaluate before expanding

Build representative scenarios, including incomplete or contradictory cases. Assess relevance, traceability and the ability to recognise limits. A convincing demo is no substitute for this work.

Plan for operations

An agent belongs to a changing system. Documents, permissions and processes evolve. Assign responsibility for tracking those changes from the start.

How does this relate to your organisation?

Speak with Luxia-IT ↗

FURTHER READING